You can shop at Desigual.com as a registered customer or as a guest.


The registration process is very simple and we’ll only need to ask you for the essential details to make the checkout process faster. You’ll also find all of your previous in-store and online purchase information in the “My Purchases” section.

Visit our Desigual stores and discover the latest in fashion and accessories.

If you want to know where your nearest store is, you can find it here.

Remember that if you don’t find your size or style in your store, our assistants can order for you online and send it to the address of your choice.

Please enter it into the “Promo Code” field, which you’ll find at the top of your bag. 
 

After entering it, click on the “apply” button to apply the promotion to the items currently in your bag, as long as they qualify.

You just need to follow these steps:
 
  • Go to Desigual.com to browse our Woman, Man, Accessories, Kids and Sport items and find what you're looking for. To make your search easier, we recommend using the available filters (colour, size, price, collection, etc.) or the search engine.
  • Choose the products you want, select the size and number of items and add them to “My bag”.
  • To complete your purchase, you can register or check out as a guest (without registering). If you register, we'll only ask for the specific information we need to process your purchase more quickly.
  • If you have a promo code, you can add it in the Promo Code field at the top of your bag. After entering it, click on the “apply” button to apply the promotion to the items in your bag.
  • Enter your personal details, your delivery address and choose the payment method. If you're registered, you’ll have much of this information saved in your profile. Remember: payment is 100% secure.
  • Once the payment has been authorised, we will automatically generate your order number and you’ll receive an email with details of your purchase. If you’ve registered, you’ll also be able to view these details in “My purchases”.

For security reasons, payments over 2.500$ can’t be made, with a maximum of 5 units of the same item. If you have any questions, please contact us.

If, when you select a garment size, a message “Notify me” appears, it’s because the product is currently out of stock. If you want us to notify you when the item is back in stock, just click the button and enter your email address. If the product comes back into stock, you’ll receive a notification by email. 
 

If you’re a registered customer, you won’t need to enter your email address, we’ll send it to the email address you provided when you registered. 


On Desigual.com, you can also access stock in our stores by using the “See availability in-store” option.

You’ll be able to save the products you like best in your wishlist. It’s very easy to use, just click on the wishlist icon (heart) which you’ll see on the product photos. 

To complete your purchase, you only need to add the product from your wishlist to your bag and carry on with the usual steps.

All transactions are made using the SSL secure payment system, where information is encrypted and securely transmitted. We also have security certificates for online transactions: Verified by VISA, Mastercard SecureCode and PSD2

What is PSD2?
It is a European directive that promotes security in online payments.

How does it work?
Your bank may ask you for some element of authentication to provide a sufficient level of security for the payment. There are different types of authentication; generally it is done through an SMS or your bank’s app, so we recommend having your mobile phone on hand.


In the event you have problems completing your payment, we recommend contacting your bank.