Select the product/s that you wish to return from your order and select the reason why you want to return it/them.
You will receive your order in 2 to 8 working days depending on the country of destination. You will be able to see the detail regarding the delivery time during the checkout process.
Shipping will be free from AU$ 220.
To track your order, please click on this link.
If you need to return anything, we make it quick and easy. You have 30 days to make the return and the shipping is free. Products bought on our web site must be returned from our return website. At the moment, it is not possible to make returns in our physicals stores. To return the product, please access our Return Website.
The refund will be made with the same method as was used in the original payment; it will be done automatically in a period of 10 to 14 days from the receipt of the products at our installations (with a maximun of 30 days).
For reasons of hygiene, returns will not be accepted on intimate products such as bikinis or swimsuits (woman, kids, man), face masks, socks and boxers.
Remember that returns will only be accepted if they meet the following requirements:
At this time, it is not possible to cancel an online purchase. You must return the product/s and when we receive it/them at our installations, we will refund your money.
At this time, the service of change of size is not available. If they wish to change the size of one or several products bought at Desigual.com, you must return the products and make your purchase again with the correct size. As soon as we receive the product at our installations, we will refund your money.