Do you want to
make a return?
We’ll sort it, quick and easy.
Enter your customer account or the order tracking.
Choose where you want to return it.
Choose from the available returns options:
At a collection point
You can make your returns at the collection points offered by our couriers. You just have to take your properly packaged return to your nearest collection point.
Collection at home (you must print the label)
After completing the return process, print the label and stick it on the package that you are going to deliver to the courier. You can contact the courier service at 09 2311 3406 to arrange the collection at your home.
Collection at home (no need for a printer)
Once the return process is complete, the courier service will pick up the package at your address on the next business day. In this case, it is not necessary to print a label.
Prepare your package