Extended returns period until 15/01 | Free home pick up +info

Want to return an item?

We'll sort it out quickly and easily

We're extending the returns period until 15/01 on all your Christmas shopping.

How to return the item:

  • 1

    1

    Indicate which items you wish to return on the returns form you received. And tell us why; we want to improve!

  • 2

    2

    Put the item(s) into the package with the returns form.

  • 3

    3

    Stick the Returns Label on the outside. If you can't find it, contact us and we'll help.

  • 4

    4

    Return your item YOU'VE GOT TWO OPTIONS

4.3

A UPS courier collects it from you

Contact UPS by phoning 09 2311 3406 and arrange for them to collect your returns package.

Once it has arrived at our warehouse, we’ll check your return and refund the cost of the item(s) within 10 to 14 days of receiving it. (with a maximum of 30 days).

4.2

Take it to a delivery point

You can check here to see where your nearest delivery point is. Take your returns package there.

Once it has arrived at our warehouse, we’ll check your return and refund the cost of the item(s) within 10 to 14 days of receiving it. (with a maximum of 30 days)

VIEW COLLECTION POINTS

Need more help?

Our customer service team are available for anything you need.