Want to return

an item?

We´ll sort it out quickly and easily

How to return the item:

Indicate which items you wish to return on the returns form you received. And tell us why; we want to improve!

Put the item(s) into the package with the returns form.

Stick the Returns Label on the outside. If you can't find it, contact us and we'll help.

Return your item YOU'VE GOT THREE OPTIONS

At your nearest store

Find your nearest Desigual store using the store locator. Take your package there with your returns and the returns form. Remember, you can only return items in the same country the order was shipped from.
And we'll refund the cost of the item(s) in 10 to 14 days. (with a maximum of 30 days)


STORE LOCATOR

Take it to a UPS collection point

"You can check here to see where your nearest UPS Access Point is. Take your returns
package there. Once it has arrived at our warehouse, we’ll check your return
and refund the cost of the item(s) within 10 to 14 days of receiving it. (with a maximum of 30 days)"

VIEW COLLECTION POINTS

A UPS courier collects it from you

Contact UPS by phoning +48 22 489 48 77 and arrange for them to collect your returns package.
Once it has arrived at our warehouse, we’ll check your return and refund
the cost of the item(s) within 10 to 14 days of receiving it. (with a maximum of 30 days)


Need more help?

If you have any questions, we´re here to help.
Choose from:

Phone: +34 932 827 502 Contact us Check our FAQS