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Want to return an item?

We'll sort it out quickly and easily

Due to the exceptional situation, purchases made between 01.03.20 and 01.06.20 may be returned until 15.08.20.

How to return the item:

  • 1

    1

    Indicate which items you wish to return on the returns form you received. And tell us why; we want to improve!

  • 2

    2

    Put the item(s) into the package with the returns form.

  • 3

    3

    Stick the Returns Label on the outside. If you can't find it, contact us and we'll help.

  • 4

    4

    Return your item YOU'VE GOT ONE OPTION

4.3

A UPS courier collects it from you

Contact UPS by phoning +372 666 4700 and arrange for them to collect your returns package.

Once it has arrived at our warehouse, we’ll check your return and refund the cost of the item(s) within 10 to 14 days of receiving it. (with a maximum of 30 days).

Need more help?

Our customer service team are available for anything you need.